11th floor, Awal Center, 34 Kemal Ataturk Ave, Banani, Dhaka 1213 09655112233 01755513548
Sat–Thu: 10AM–8PM
HELP & SUPPORT

Frequently Asked Questions (FAQ)

Have questions about getting connected? Paradise Technologies Limited offers clear answers regarding broadband packages, setup times, and coverage across Dhaka. Explore localized connectivity details for Banani, Mohakhali, Santinagar, Sahajadpur, Uttara, Mirpur, and Gulshan.

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Fast Setup

24-Hour Connection SLA

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Symmetric Speed

Equal Upload & Download

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99.9% Uptime

Redundant Fiber Backbone

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24/7 Support

Instant On-Site Assistance

QUICK ANSWERS

Have Questions ?
We're Here to Help.

Paradise ISP-এর ইন্টারনেট প্যাকেজ, কাভারেজ এবং সার্ভিস সম্পর্কিত সকল প্রশ্নের উত্তর পান এক জায়গায়।

Need direct help?

Call support at +8801755513548 or email info@paradiseisp.com.bd

Paradise Technologies Limited is a top-rated fiber optic ISP in Dhaka, delivering dedicated broadband connections across Banani, Mohakhali, Santinagar, Sahajadpur, Uttara, Mirpur, and Gulshan.
Paradise ISP offers BTRC-compliant broadband packages tailored for home users, freelancers, and offices:
  • 20 Mbps ৳500/mo
  • 40 Mbps ৳800/mo
  • 60 Mbps ৳1,000/mo
  • 80 Mbps ৳1,200/mo
  • 100 Mbps ৳1,500/mo
Yes. Paradise ISP includes dedicated BDIX bandwidth up to 100 Mbps along with high-speed CDN cache routing for YouTube, Facebook, TikTok, Imo, and local movie servers for zero-buffer 4K playback.
Coverage is active in major hubs including Banani, Mohakhali, Santinagar, Sahajadpur, Uttara, Mirpur, and Gulshan. Contact our team to confirm your specific building connection.
Fiber optic connections deliver symmetric (equal) upload/download speeds, ultra-low gaming latency, and immunity to weather noise—giving you reliable 24/7 unthrottled performance.
Yes. We provide tailored corporate internet solutions featuring dedicated bandwidth, real static IP options, 99.9% uptime SLA, and priority support for enterprise clients.
Low ping stability is key for games like PUBG, Valorant, and FIFA. Our optimized routing provides low latency with direct BDIX and gaming cache links across all packages.
Reach out directly via phone at +8801755513548 / +8801709641575, email us at info@paradiseisp.com.bd, or apply on our website.
Paradise ISP provides 24/7 technical customer support with active network monitoring and rapid doorstep field technician assistance across Dhaka.
Bills can be conveniently paid online via MFS apps like bKash, Nagad, and Rocket, or directly through online banking/customer portal.
✓ BTRC Licensed ISP
✓ 1000 Mbps BDIX Exchange
✓ Ultra-Low Gaming Ping
✓ 15-Min Local Support
📞 Hotline: 09655112233 📱 Support: 01755513548 ✉️ Email: info@paradiseisp.com.bd
📍 Head Office: 11th Floor, Awal Center, 34 Kemal Ataturk Ave, Banani, Dhaka 1213